When it comes to providing exceptional customer experiences, few industries excel quite like the hotel business. With a strong emphasis on hospitality, hotels have mastered the art of creating a ...

NEWARK, N.J., Feb. 19, 2026 (GLOBE NEWSWIRE) -- net2phone, a global leader in cloud communications and customer-engagement solutions, today ...

If there’s an industry that knows how to provide truly exceptional customer service, it’s the hospitality industry–the men and women who every day and night put heads in beds and food on the plates of ...

In the hospitality and catering industry, customer service training is arguably the most vital category of instruction that management and employees ever receive. Businesses in this field include ...

If there's any place where customers are likely to be paying attention to the type of service they receive, it's within the hospitality industry. From restaurants to hotels and everything in between, ...

Community marketplace has tapped boutique hotelier Chip Conley to guide efforts. Sept. 17, 2013— -- Airbnb, one of the biggest players in the travel-sharing economy, has launched a Hospitality ...

When it comes to customer service, many industries have mastered the process in order to strengthen brand loyalty and provide a positive experience for the consumer. For example, retailers, QSRs and ...

What does a luxury hotel chain have to teach hospitals? Plenty, apparently, when it comes to customer service. The latest deal between a hospital system and the hospitality provider is between ...