Mental models are cognitive tools that are particularly helpful in business since the stakes are high and the decisions can lead to outsized consequences. Bad decisions and silly mistakes are part of ...

Your team has pulled in data from a variety of sources, integrated it into a shared picture of what’s going wrong, and built a plan of attack. Great start. But now the next challenge begins: How do ...

Renée J. Mitchell in her newly released book, Twenty-One Mental Models That Can Change Policing: A Framework for Using Data and Research for Overcoming Cognitive Bias, defines mental models as “…a ...

YOU make hundreds of decisions each day, from what you eat in the morning to how you respond to a difficult message. Most of these choices feel automatic, almost invisible. Yet beneath each decision ...